Nationally, it’s estimated that prehospital EMS responds to nearly 40 million annual incidents per year, with two-thirds of these cases requiring ambulance transport to a hospital ED.1
A significant volume of prehospital care is delivered through municipal fire or EMS agencies, which are typically government-funded and have constraints on their ability to raise tax rates or revenues.
Many of the calls to 9-1-1 across the nation are not acute or urgent in nature, yet they frequently require the same rapid, resource-intensive response as true emergencies.2 It’s estimated that somewhere between 20–40% of EMS incidents aren’t urgent and could have been more effectively managed in a primary care setting or clinic.
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